1. Company Policy

Mission:
BBIS Cyclos LTD operates as a digital custodial and trading infrastructure provider, offering secure, compliant and regulated financial services for institutions and individual clients.

Commitment:
We are committed to transparency, data integrity, client fund protection, and compliance with UK and international financial regulations, including FCA guidelines, AMLD5/6, and the UK GDPR.

Principles:

• Regulatory Compliance

• Financial Fairness and Access

• Security-by-Design

• Respect for Client Confidentiality

• Operational Resilience

• Ethical Asset Custody and Trading Execution

2. Privacy Policy

a. What Information We Collect

We may collect and process:

• Personal data: name, address, email, phone, nationality

• Financial data: transaction logs, account balances, asset allocations

• KYC/AML data: identity documents, source of funds, proof of address

• Usage data: IP addresses, browser, session metadata

We do not collect data from individuals under 18 years of age.

b. Legal Basis for Processing

c. How We Protect Your Data

• Encrypted storage (AES-256) for sensitive records

• TLS/SSL-secured transport

• Multi-factor authentication for account access

• Role-based access control on all systems

• Continuous compliance monitoring (internal + external)

d. Sharing & Transfers

We do not sell or rent your data.
We may share with:

• Regulated partners (KYC/AML services, PSPs)

• Government or legal authorities when required

• Internal entities under NDA or intra-group agreement

International transfers (outside UK/EEA) are protected by Standard Contractual Clauses or adequacy decisions.

e. Data Retention

We retain your data:

• For the duration of your account lifecycle

• Up to 10 years after closure, for legal retention purposes

• In anonymised format indefinitely, where allowed

f. Your Rights

You have the right to:

• Access and correct your data

• Request deletion (where applicable)

• Object to or restrict processing

• Request portability

• File complaints with the ICO (Information Commissioner’s Office)

3. Terms of Service

a. Eligibility

You must be at least 18 years old and legally eligible to use our services under the laws of your jurisdiction.

b. Account Use

By registering, you agree to:

• Provide accurate, verifiable information

• Keep your credentials confidential

• Use services only for lawful purposes

• Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate our policies or applicable laws.

c. Custodial & Trading Services

BBIS Cyclos LTD may provide access to:

• Trading platform (db-xmarkets.com)

• Custodial accounts in partnership with regulated entities

• Fiat/crypto asset services based on licensing and regulatory scope

BBIS does not guarantee trading returns and acts as a facilitator, not financial advisor.

d. Service Availability

We make reasonable efforts to ensure 24/7 platform availability but reserve the right to suspend access for maintenance, upgrades or emergency security patches without prior notice.

e. Fees

BBIS may charge fees for trades, custody, withdrawals, or other services. All fees will be transparently displayed prior to confirmation.

f. Termination

We may terminate services at our discretion, especially in cases of:

• Legal or regulatory obligations

• Misuse or fraud

• Breach of these terms

Users may close accounts by written request, subject to identity verification.

📩 Contact & Complaints

BBIS Cyclos LTD
Company No: 13887698
Email: info@bbisbank.com

We are committed to safeguarding your data, ensuring transparency, and empowering clients with secure access to custodial and trading infrastructure.